We all have to deal with difficult people in our everyday life : at work, among friends or even if loved . Psychological research has identified some ways to reach a consensus with them , be it colleagues or bosses hostile people lament nonstop experts ” I know them all” or pessimists . In short , do not rush to react to their attitude before and understand that behind a stand hostile behavior most likely frustration or fear. To deal with hostile people need more tact and perseverance. These individuals tend to display violent behavior even if they feel wronged , so before you take action , you should put very carefully weighed all aspects and provide strong arguments , fair , to change their opinion .
