KLM’s new lost and found program is a lesson in perverse incentives. On one hand, owners who leave property behind risk losing it permanently. Then again, since lost items stand to be returned via Beagle, it may be tempting to start “accidentally” forgetting more things on the plane.
“The dog Sherlock symbolizes the service we are offering to our customers,” a KLM spokesman said in an e-mail to CNN. “It shows the effort and dedication of our Lost & Found team.”
Whoever that beagle is, we still love him/her. Even if, to quote another old saying, that dog don’t hunt.
